The Woolsey Insulation Fresno Guarantee
When we insulate a home in Fresno, we put our name on the work. That means something specific here, not just a handshake and a hope. Every attic insulation and spray foam job we do comes with a 365-Day Done Right Promise: if the installation or repair isn’t right within a full year, we come back and fix it at no charge. You get that in writing, along with a written price before any work begins, so there’s never a moment where you’re guessing what you owe. We’ve operated this way since 2002, and the promise hasn’t changed. Glenn Hartley, Owner, signs off on every job we take.
What’s Covered
- Workmanship for 365 days. If our installation or repair fails within a year, we return and correct it at no charge, no argument.
- A written price before work starts. Every job, no exceptions. The number you approve is the number you pay.
- Material selection matched to your home. We work with eight leading brands, including Owens Corning, Johns Manville, Knauf, Rockwool, CertainTeed, Icynene, Demilec, and GreenFiber, so the recommendation fits your attic, not whatever is on the truck.
- A committed arrival window. When we schedule the job, you know when we’re coming. We show up in that window.
- A clean job site. We treat your home like our own workspace. The attic gets insulated; your hallway doesn’t get used as a drop cloth.
- Free second visit if the work fails. If something goes wrong within the guarantee period, we come back without charging you for the return trip.
Our Satisfaction Promise
Here’s how it works if you’re not happy. You call the number on your paperwork. A live person answers, 24 hours a day, seven days a week. Not a voicemail system. Not an answering service. A real person who can pull up your file. Tell us what’s wrong. We schedule the return visit in a window that works for you, and a background-checked, uniformed technician comes out to look at the issue. If the work didn’t hold up, we fix it. You don’t pay for the repair, you don’t pay for the visit, and you don’t have to argue about who’s responsible. That’s the Kingswell Way: say the price, show up in the window, leave it cleaner than you found it, put the guarantee in writing, and come back if it fails. It’s written into the paperwork on every job, so you’re not relying on anyone’s memory.
Licensed & Insured Backing
A guarantee is only as good as the company behind it. We’re licensed and insured, which means the work we do in Fresno attics meets state standards, and the coverage exists if something unexpected happens on the job. That’s the part of the promise you hope you never need, but it matters when you do. It also means we’re accountable to more than just our own word. Glenn Hartley runs this location independently under the Kingswell banner, and he’s the one who answers for the work. When you call (559) 785-2658, you’re reaching a Fresno insulation company that stands behind the paper its guarantees are printed on.
Why We Put It in Writing
Most guarantees sound good until you read the fine print. Ours is the opposite. The 365-Day Done Right Promise isn’t buried in legal language. It’s a straightforward statement: if the work isn’t done right within a year, we make it right at no charge. You get a copy before we start. You get the price before we start. You know exactly who’s coming into your home because every technician is background-checked and wears a uniform with our name on it. And if you call at 2 a.m. worried about something in your attic, a live person answers. No voicemail maze, no call-back window. The guarantee works because the company behind it answers the phone.
What We Stand Behind, Specifically
- Attic insulation installation. Blown-in fiberglass, blown-in cellulose, batt insulation, and radiant barriers, installed to the R-value your Fresno home needs for our hot summers.
- Spray foam insulation. Open-cell and closed-cell applications, sealed airtight, installed by technicians who understand how Fresno heat affects attic temperatures.
- Insulation removal and replacement. When old insulation is damaged, compressed, or contaminated, we remove it and install a proper replacement.
- Repair work. If insulation has settled, shifted, or been disturbed by pests or roof work, we fix it and guarantee the repair for 365 days.
Questions Homeowners Ask About Our Guarantee
Is the 365-day guarantee really free?
Yes. If the work fails within 365 days, we return and fix it at no charge. You don’t pay for the visit, the labor, or the materials needed to correct the issue. The guarantee is included in writing on every repair and installation we do.
What’s the difference between your guarantee and a manufacturer warranty?
Manufacturer warranties cover defects in the insulation material itself. Our guarantee covers the workmanship: how we installed it, how it’s performing in your attic, and whether we did the job right. If our work fails, we fix it. If the material has a manufacturer defect, we’ll help you work through that process with the brand involved.
Do I have to pay anything upfront before I see the price?
No. We give you a written price before any work begins, every single time. You approve the number before we schedule the job. If the scope changes during the work, we discuss the change and the price before we do it. No door-step surprises.
How do I make a claim if something goes wrong?
Call (559) 785-2658. A live person answers 24/7. Tell them what happened, and we’ll schedule a return visit. Bring your written guarantee. If our technician finds that the work didn’t hold up, the repair is free.
Written by Glenn Hartley, Owner at Woolsey Insulation Fresno, serving Fresno since 2002.